A variety of resources are available through the UCPath Center and UC Davis to help employees navigate UCPath. Review the contact lists below to get the support you need.
For general UCPath inquiries and issues, submit a ticket to the UC Davis UCPath Help Desk by emailing ucpath@ucdavis.edu.
Requests for changes to UCPath configuration or department information may be made through the change request forms.
Contacts by Topic
| Topic | Contact |
|---|---|
| Access UCPath | Requests for access to UCPath are submitted through a Security Liaison for your unit/department. For more information, visit Access. |
| Benefits advice and counseling | Email the UC Davis Benefits team at benefits@ucdavis.edu, or call (530) 752-1774. |
| Benefits enrollment | See the resources on UCPath Online. Go to Quicklinks > Benefits Resources. Then click the “UCPath Help – How To & Job Aid” link under “For Employees.” To contact UCPath Center for assistance, click Ask UCPath Center in UCPath Online or call (855) 982-7284. |
| Benefits options and information | Visit Compensation and Benefits on UCNet. |
| Jira | Jira is managed by UCOP. For support with Jira email the team at ~AskTnTJira@ucop.edu. Jira FAQ's |
| Job applications and recruiting | To check the status of a job application, internal applicants should log in to UCPath. External applicants should log in to the job application portal. For technical support, contact applicanthelp@ucdavis.edu. For more information, visit UC Davis Talent Acquisition or UC Davis Health Talent Acquisition. |
| Login issues | Contact IT Express for assistance with accessing your UCPath account. (530) 754-4357 | Mon. - Fri., 7 a.m. - 6 p.m. |
| Payroll | Contact your supervisor or service channel. |
| Performance appraisals and probationary evaluations | Employees: Contact your supervisor. Supervisors and Managers: For technical support, contact ucpath@ucdavis.edu. For more information, visit Performance Management. |
| Training | To request training, email ucpathcommunications@ucdavis.edu. |
| View and update information and preferences | Start with UCPath Online. If you're unable to make updates directly, contact your department HR/Academic Personnel representative. |
By Service Provider
UCPath Center
Contact the UCPath Center for:
- Benefits enrollment
- Employment verification
- Net paycheck (after deductions and withholding)
- Payroll-related documentation
- Transaction support tickets
Log in to UCPath > Ask UCPath button, or
Call (855) 982-7284 (Mon. - Fri. 8 a.m. - 5 p.m.)
UC Davis Local Contacts
Contact your local resource for information about these functions:
- Access to UCPath
- AYSO: Historical access
- Benefits advice, counseling and options
- Job applications and recruiting
- Login issues
- Payroll (gross pay, net pay, overpayments, missed pay, deductions)
- Performance appraisals and probationary documents
- Training