UCPath Outage Planned for December

A fallen tree with a trail closure sign

Updated Dec. 1, 2020

UCPath will be unavailable to all UC employees from 10 p.m. Wednesday, December 9, to 6 a.m. Monday, December 14, 2020 as the system is transferred to the Amazon Web Services (AWS) platform, designed to improve end-user experience and system performance.

During this time period, employees will not have access to UCPath Online and will not be able to:

  • View pay statements 
    (To help with this, the first December biweekly pay statement will be available early in UCPath, beginning at 8 a.m. Monday, December 7th.)
  • Make address changes
  • Enroll in direct deposit
  • Make benefit selections
  • Apply for jobs

Details on Change Impacts by User Type

All Employees

  • During outages, employees cannot use UCPath Online for any functions, such as viewing paychecks or leave accruals, updating personal information, changing benefits online, working on performance appraisals, downloading W-2s, etc.   
  • Job applications cannot be submitted or edited. The HR website will provide a notice and the Talent Acquisition team will ensure that no job openings will close during the outage periods.

Managers & Supervisors

  • Performance Appraisals (ePerformance) will be unavailable.
  • Employee data will not be available via UCPath Online. Your HR and Service Channel representatives will still have access to UCPath Cognos reports if you need information.
  • Job applications cannot be submitted or edited. The HR website will provide a notice and the Talent Acquisition team will ensure that no job openings will close during the outage periods.

AggieService Users Requesting HR or Payroll Updates

  • Requests for new hires and HR or payroll updates will have different deadlines for processing before affected pay periods. Please check with your Service Channel for details.

Finance/GL Users

Cognos Reporting Users

  • Cognos reports will still be available during these periods, but will not be updated each day. We expect to receive refreshed data the day after each outage.

Data Mart Users

  • During these outage periods, the Data Marts will still be available, but will not be updated. We expect to receive refreshed data the day after each outage.
New employees enrolling for benefits during the Period of Initial Eligibility (PIE)
  • If your Period of Initial Eligibility (PIE) ends on or before December 14, please complete your enrollment by December 9.
  • If you are not able to do this by December 9, you can instead complete this enrollment form and fax it to UCPath Center before your PIE ends. FAX: 855-982-2329. If you have questions, please contact the UCPath Center at 855-982-7284.

The UCPath Center asks campus users to plan accordingly and to the extent possible, make any necessary changes prior to the outages. If you need assistance during this time, please visit the Who to Contact for Help page.

Questions on how this affects your HR and payroll processing? Please check with your department HR representative or Service Channel.

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